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Modals on the Elevator wallpapers at The Hotel Brussels

Work hard, play hard

Join us at the top

If you always go that extra mile for your guests, stand for nothing short of perfection, and fancy being part of the dream team then get in contact at and start your journey to the top.

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To respond to all in-coming meeting enquiries, sending proposals, meeting clients, negotiating and securing the business by pro-active sales.

• To have a good knowledge of the hotel facilities and services to maximise hotel sales.
• To be aware of local competition and events
• To ensure that all clients receive a polite, professional and efficient reply to phone calls and e-mails.
• To pro-actively identify customer needs and any other essential information such as budget, competition, history, etc.
• To handle all meeting and events enquiries on the same day
• To record all activities and notes for sales awareness and effectiveness.
• To follow-up actively on offers to ensure business is secured and to up-sell whenever possible.
• To adhere to yield policies in order to maximize revenue
• To contract events and follow-up on deposit payments.
• To make sure that all procedures for deposit, invoicing and payment are respected
• To understand procedures and capabilities of the Operations team to optimize service delivered to the client and to ensure high profitability for the hotel

About you :
-You have a school agreement
-You are available for a 6 months period minimum
-You have a good knowledge of English and French
-You are ready for new challenges!

If you are interested in this position, please apply below and send us your CV and covering letter! 

See you soon at The Hotel! 

We are looking for our future Reservation Trainee! 

- To settle individual reservations for clients, tour operators and companies.
- Ensure contract follow-ups and efficient room occupancy in accordance with the policy defined by the management
- Develop a good relationship with the customer
Work in close collaboration with colleagues.

- Receive and process reservation requests by e-mail, telephone and various computer systems (e.g. Extranet, ...) or via the sales department.
- Promote and sell additional services related to the stay (breakfast, restaurant, massages etc. ....)
- Provide information (prices, facilities) by phone, email, chat, extranets etc...
- Enter data into systems (Opera, ihotellier...)
- Writes offers, checks arrival/reservation lists made yesterday, contacts customers in time for necessary reservations/guarantees, records confirmations and follows up as necessary.
- Records and processes changes (e.g. cancellations)
- Checks and processes commission invoices (e.g. Onyx, HRS, ....)
- Makes price adjustment proposals to the manager
- Establishes communication between external calls and hotel guests or staff members
- Is able to provide all information related to the guest's stay in the hotel/Brussels
- Manages and manipulates the different reservation systems (manages balancing, overbooking, closes/opens rate plans, creates packages and/or new rate codes ....)


About you :

- Languages: English/French
- Computer skills (mastery of basic tools: Word, Excel)
- Hotel training desired
- Dynamic and motivated
- Able to adapt to change
- Team spirit and sense of service
- Smiling and friendly


If you are interested in this position, please apply below and send us your CV and covering letter! 

See you soon at The Hotel! 


We are looking for our future M&E Trainee at The Hotel!

- Maintain and develop contacts with business generators, meeting and conference planners, visitors/Conference office, travel agents, airlines, corporate accounts.
- Coordinates under the supervision of a coordinator in liaison with the Food and Beverage Management team and the Kitchen & Stewarding Manager.

- Follow the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning
- Ensure that the rooming lists and reservation details are inserted in due time for operations.
- Co-ordinate the allocation of space for the conference and associated events under the supervision of the M&E Manager / Coordinator
- Liaise with the Rooms Departments for room availability and room preferences
- Liaise with the following departments in procurement of the business: Sales Team, M&E Operations, Front Office, F&B departments
- Conduct room familiarizations and site inspections
- Oversee the preparation, presentation and service of banquet Food and Beverage products to ensure highest quality at all times
- Maintain a record system to include the following: files on all previous functions, banquet and reservation book, customer contact file, menu file, activities file, solicits and follows-up on business referrals and potential sales leads

Guest Service
- Demonstrate service attributes in accordance with industry expectations and company standards including: being attentive to Guests, accurately and promptly fulfilling Guests requests, anticipate Guests needs, maintain a high level of knowledge which affects the Guest experience, demonstrating a ‘service’ attitude, taking appropriate action to resolve guest complaints
- Appreciate the dynamic nature of the Hotel and extend these service attributes to all internal customers

Financial Responsibilities
- Control of invoices for completeness and ensure that folder with contract and invoicing details are well prepared and given to the accounting department.
- Control that postings are correct on a daily basis.

Business Planning
- Contribute to the overall strategic plan of the business and help compile the annual hotel business plan


About you :
- Fluent in English & French or English & Dutch. 3 languages is a plus.
- Good knowledge from Microsoft Office (Word, Excel).
- Teamwork and interpersonal skills
- Excellent organization and planning skills
- Must be punctual and detail-oriented
- Have a commercial attitude to ensure customer satisfaction and the income maximization
- Enthusiasm for the hotel market
- Proactive bringing new ideas within the team
- Good communication skills and dynamic


If you are interested in this position, please apply below and send us your CV and covering letter! 

See you soon at The Hotel! 

Marketing Intern at The Hotel - located nearby Avenue Louise, one of the most exclusive and fashionable addresses in Brussels.

With its 420 bedrooms and 12 meeting rooms with breath-taking views over Brussels and state of the art technology, The Hotel is the ideal place for a challenging traineeship to further develop marketing and digital skills.

Here is a short overview of topics you will explore up close:

• Social Media - Community management on different channels & for different brands
• Creation - In relationship with graphic designers, copywriters, creation of all collateral
• Reporting - Weekly & monthly reporting, and analysis
• Blogging - Produce content yourself, and interact with (travel) bloggers
• Guest relations - Learn how to interact with guests
• Press communication - Press releases, press kit, press trips
• Website - Building & maintaining websites (The Hotel & The Restaurant)
• Internet presence - Online Travel Agencies (e.g., TripAdvisor,…
• Partnerships - Negotiation and follow-up of partnerships
• Online campaigns - Advertising campaigns for The Hotel (PPC, DRM, GDS, …)

Are you interested in an experience within a Belgian leading hotel that has a strong connection with luxury and fashion? Then you are probably the right person for the job.
• Affinity with luxury, hospitality & fashion
• Fast learner, learns by doing / experimenting
• Organized, punctual & detail-oriented attitude
• Pro-active & communicative
• Interested in all things digital
• Guest-oriented
• Strong analytical skills Familiar to OPERA, Excel & Word
• Language skills: French and English (Dutch is an asset)
• Team spirit


We love to meet you in The Hotel and show you around in this fashionable landmark. Feel free to apply below with your CV ! 


See you soon at The Hotel! 

We are looking for our next Front Office Trainee ! 

Your mission :

- Warmly welcome our customers
- Ensure compliance with norms and standards
- Register the arrivals (bookings and walk-in)
- Give a room meeting customers’ requests
- Prepare the arrivals of groups (keys, leaflets, bills, rooms...)
- Prepare registration cards for the check-in and class them alphabetically
- Make sure of a good presentation of the Front Desk

- Hand over external calls to clients or staff members
- Be the link between the clients and the hotel staff members
- Give all relevant information regarding the calls (calls with a credit card, international access codes...)
- Note and deliver any message for the hotel clients
- Schedule and control wake-up calls
- Know the different ways to make a payment (fax, phone...


Your profile :
- Foreign languages: English/ French/ Dutch (at least two of these languages must be spoken fluently)
- IT skills: Word, Excel
- Preferably with a hotel background
- Dynamic and motivated
- Team spirit and service oriented
- Flexible on the work schedules (evenings and week-ends)
- Friendly with an excellent presentation

We love to meet you in The Hotel and show you around in this fashionable landmark. Feel free to apply below with your CV ! 


See you soon at The Hotel! 


Are you looking for an exciting internship opportunity in the heart of Brussels? The Hotel Brussels is offering a unique internship program designed to provide valuable hands-on experience in three key areas: Project Management, HR Support, and Daily Hotel Operations. Join our team and gain insights into the dynamic world of the hospitality industry while enhancing your skills and building a strong foundation for your career.


Key Responsibilities:


- Collaborate with hotel management to assist in the planning, execution, and monitoring of various hotel projects.

- Conduct research, prepare reports, and contribute to project proposals.

- Assist in project coordination, scheduling, and budget tracking.

- Work closely with cross-functional teams to ensure project milestones are met.

- Analyze data and provide recommendations to improve project outcomes.



- Gain exposure to daily hotel operations, including front desk, housekeeping, and food and beverage.

- Assist in maintaining high-quality guest service standards and resolving guest inquiries or concerns.

- Contribute to the optimization of hotel processes to enhance efficiency and guest satisfaction.

- Collaborate with department heads to ensure smooth operations and guest experiences.

- Participate in the planning and execution of special events or promotions.



- Support the Hotel Manager with employee relations: assist with the development and implementation of HR policies and procedures.

- Maintain employee records and confidential information in compliance with data protection regulations.

- Participate in HR-related projects and initiatives such as staff parties or staff forum.

- Help organize training sessions and employee engagement activities.


About you:

- Fluent in both English and French (spoken and written).

- Enrolled in a relevant degree program, preferably in Hospitality Management, Business Administration, or a related field.

- Strong organizational and communication skills.

- Ability to work independently and in a team.

- Proficient in Microsoft Office applications.

- Passion for the hospitality industry and a strong customer service orientation.

- Adaptability and a willingness to learn in a fast-paced environment.



- Valuable hands-on experience in a prestigious hotel in Brussels.

- Exposure to diverse aspects of the hospitality industry.

- Mentorship and guidance from experienced professionals.

- Networking opportunities within the hotel industry.

- 500€ monthly compensation and one daily meal provided.


If you are interested in this position, please apply below and send us your CV and covering letter! 

See you soon at The Hotel!